Blur: Support

Write to tolegenovtb@gmail.com and describe what happened. Your iPhone model and iOS version help.

How do I restore my purchase?

Open Blur and tap Restore on the subscription screen, or go to Settings in the app and tap Restore. Use the same Apple Account you bought with.

How do I cancel my subscription?

Open Settings on your iPhone, tap your name, then Subscriptions, and choose Blur. Cancel at least 24 hours before the renewal date to avoid the next charge. Deleting the app does not cancel a subscription.

How do I get a refund?

Refunds are handled by Apple. Request one at reportaproblem.apple.com.

A face was not detected

Add it by hand with the box or the brush. Very small faces can be missed, especially in videos, so check the result before you share it.

Are my photos uploaded?

No. Everything runs on your iPhone. See the Privacy Policy.

Blur